Reliable and Swift 24-Hour Emergency Response Service for Insurance Companies
Providing Responsive Makesafe Services and After-Hour Callouts
At Intouch Projects, we understand the urgency and unpredictability that comes with assisting customers affected by natural disasters and catastrophes. Our emergency services are designed to provide reliable and efficient support during these challenging times.
Our highly experienced team is well-equipped to handle a wide range of emergency situations, ensuring that we respond promptly and effectively. We prioritize the unique needs of each call-out, applying sensitivity and empathy in our approach to help customers navigate both the technical and emotional aspects of their situation.
With extensive training and expertise, we have the confidence to meet emergency response times and provide wide coverage, even in the most difficult and remote areas. Our services are not limited to South-East Queensland, as we have the capability to mobilize our resources to any location upon request or as required for event-related works.
In addition to our in-house team, we collaborate with trusted subcontracted restoration companies that are readily available to provide additional support when needed. This ensures that we can efficiently handle large-scale make safes during CAT events and other challenging circumstances.
At Intouch Projects, we are committed to providing top-notch emergency services, bringing peace of mind to our clients and assisting communities in times of crisis.
Exceeding Expectations in Makesafe Services
Intouch Projects takes great pride in our makesafe services, consistently surpassing the expectations set by RACQ. With a dedicated makesafe Coordinator, we prioritize prompt response times, aiming to have trades on site within a four-hour window from receiving a request.
To streamline our processes and enhance efficiency, we have implemented an innovative makesafe site report system. Our trades are equipped with this system, allowing them to complete and upload makesafe details and photos before leaving the site. This enables us to submit completion documents swiftly, usually within forty-eight hours.
Our comprehensive range of trade services ensures that we can address a wide spectrum of needs during makesafe operations. From roof tarping and securing damaged premises to plumbing and electrical isolation, temporary fencing, tree removalists, asbestos hygienists, removalists, and structural remediation, we have the expertise and resources to handle diverse challenges.
At Intouch Projects, we understand the importance of providing efficient and effective makesafe services, particularly during times of crisis. Our commitment to exceeding expectations, coupled with our skilled team and streamlined processes, allows us to deliver exceptional results in the critical task of securing and stabilizing properties after impacts or damages.
With our trusted makesafe services, clients can rely on Intouch Projects for swift response, meticulous attention to detail, and a high level of professionalism.
Guardians of Safety: Providing Peace of Mind When You Need it Most with Our Makesafe Services
Unwavering Support in Times of Crisis: Our Reliable and Efficient Emergency Services
At Intouch Projects, we understand that every emergency call-out is a distinct and challenging situation. That's why we approach each one with a deep sense of sensitivity and empathy, recognizing the technical and emotional aspects that our customers experience. We believe in providing not only practical solutions but also a compassionate touch to help navigate through difficult times.
Our team is equipped with comprehensive training, enabling us to confidently meet emergency response times. We take pride in our wide coverage, reaching even the most remote and demanding areas. No matter where you are, we are committed to being there when you need us most, bringing peace of mind and a swift resolution to your emergency.
With a strong presence and extensive capacity throughout South-East Queensland, our team has been involved in large-scale make-safe operations during CAT events in various locations. This experience has solidified our ability to mobilize our services to any requested location or as required, swiftly responding to the initial stages of event-related works.
To further enhance our capabilities, we have established partnerships with sub-contract restoration companies. These dedicated professionals are on call and ready to assist whenever and wherever their expertise is needed. This collaborative approach allows us to provide a comprehensive and efficient response, ensuring that every aspect of your emergency is addressed.
From the first point of contact to the completion of the project, our focus remains on your well-being and delivering exceptional service. At Intouch Projects, we go beyond mere technical expertise, we bring understanding, compassion, and a genuine commitment to helping you through the challenges you face. When you choose us, you can expect nothing less than personalized attention and an unwavering dedication to meeting your unique needs.
Intouch Projects has a dedicated makesafe Coordinator and is currently consistently exceeding RACQ’s expectations of having trades on site within a four-hour window from receiving a request.
Our innovative makesafe site report system permits our trades to complete and upload the makesafe details and photos prior to leaving site, thus allowing us to submit completion documents very efficiently, usually within forty-eight hours.
Trade Services Offered:
Roof Tarping
Securing of Damaged Premise
Plumbing and Electrical Isolation
Temporary Fencing
Tree Removalists
Asbestos Hygienists
Removalists and Clearance
Structural Remediation after Impacts