Exceeding Expectations with Unmatched Urgency and Skill: Our Approach at InTouch Commercial
At the InTouch Group, we are dedicated to setting a new standard in the realm of all things building. With our three esteemed building companies - InTouch Homes, InTouch Projects, and InTouch Commercial - we deliver exceptional outcomes that exceed expectations for property owners across various industries.
Our collective expertise and unwavering commitment to excellence enable us to understand the unique goals and requirements of our clients. Through close collaboration and attentive listening, we ensure that every aspect of our work aligns precisely with their vision, creating remarkable environments that leave a lasting impression.
One of our core strengths lies in our sense of urgency. We recognize the importance of timely project completion and the significance of efficient commercial renovations. Leveraging the expertise of our highly skilled and experienced teams, we execute projects with precision and speed, upholding our commitment to uncompromising quality.
No detail is overlooked within the InTouch Group. From meticulous planning to flawless execution, we devote meticulous attention to every aspect of the building process. Our professionals bring together their expertise, creativity, and problem-solving skills to overcome challenges and deliver outstanding outcomes.
Transparent communication is integral to our approach. We believe in keeping property owners well-informed and engaged throughout the refurbishment process. By providing regular updates and promptly addressing any concerns, we establish a foundation of trust and foster open communication, building strong and long-lasting relationships.
Choosing the InTouch Group means choosing a team that consistently goes above and beyond. We take immense pride in the positive feedback and trust we receive from property owners. It is a testament to our unwavering commitment to delivering exceptional results and our dedication to raising the bar in the industry.
Experience the difference of working with the InTouch Group for all your building requirements. Let us bring your vision to life, leveraging unmatched urgency, skill, and dedication to achieve remarkable outcomes. With InTouch Homes, InTouch Projects, and InTouch Commercial by your side, you can expect nothing less than a transformative experience that surpasses your expectations and leaves a lasting impression.
Company Values
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Customer focus
We take the time to understand our customers' unique circumstances and needs, and we respond promptly and efficiently to their requests.
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Continuous improvement
Our team is dedicated to undertaking ongoing professional development in their respective skill sets, striving to be the best in the industry.
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Integrity
We pride ourselves on our strong work ethic and ensure that every job is meticulously handled by trained professionals.
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Relationships
Our team takes the time to build quality relationships with our clients and their customers. We treat everyone with the respect they deserve.
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Transparency
We value honesty and openness in all transactions, providing clear information to relevant stakeholders throughout each project.
Ignite Your Vision - It all starts with getting InTouch
InTouch Homes
Intouch Homes, established in August 2018, is a small to medium building company focused on building "Spec" homes in the Wide Bay region. With an average of seven new home builds each year, we are dedicated to delivering exceptional craftsmanship and attention to detail. At Intouch Homes, we understand that your home is more than just a structure; it's where dreams are nurtured and memories are made. That's why we prioritize personalized service, open communication, and a commitment to exceeding expectations. From meticulous planning to precise execution, we work closely with you to create a beautifully crafted living space that reflects your unique style and preferences. Experience the Intouch Homes difference and let us transform your vision into a reality that you can cherish for a lifetime.
InTouch Projects
Intouch Projects, established shortly after Intouch Homes PTY LTD, specializes in high-quality and high-volume insurance repairs across Queensland. With a strong presence in core locations throughout the state, we have developed a business model that enables us to quickly mobilize key personnel to assist with large-scale catastrophic events. Our team is equipped with the expertise and resources to efficiently handle a wide range of insurance repairs, ensuring properties are restored to their pre-damage condition. We pride ourselves on delivering exceptional results, maintaining seamless communication, and exceeding expectations. With our prompt response to CAT events and commitment to excellence, Intouch Projects is your trusted partner for insurance repairs in Queensland, providing care, precision, and unmatched attention to detail throughout the restoration process.
InTouch Commercial
Intouch Commercial, a recently established division, was born out of the frequent and high demand from larger aged care facilities seeking our exceptional track record of reducing repair times and providing reliable serviceability in the South-East Queensland sector. Our handcrafted and niche team has been carefully selected, swiftly earning the reputation of being the "Employer of choice" among some of the industry's finest specialists. At Intouch Commercial, we pride ourselves on delivering outstanding results and exceeding client expectations. With our expertise and dedication, we are committed to providing top-notch service to the aged care industry, solidifying our position as a trusted partner and leader in the field.
Administration and Reporting
At InTouch Group, our Administration and Reporting team plays a crucial role in ensuring the smooth and efficient operation of our projects. With a focus on meeting or exceeding our clients' service level requirements and key performance indicators (KPIs), we prioritize efficient reporting, thorough auditing, and regular, detailed updates. Our highly organized administration team is dedicated to providing all necessary administrative work in a timely, prompt, and accurate manner. By maintaining meticulous records, facilitating clear communication, and implementing streamlined processes, we strive to enhance project transparency, facilitate decision-making, and ensure client satisfaction. With our commitment to excellence in administration and reporting, we aim to support the overall success of our projects and exceed expectations at every step.
Certificates of Satisfaction
At InTouch Group, our Administration and Reporting team plays a crucial role in ensuring the smooth and efficient operation of our projects. With a focus on meeting or exceeding our clients' service level requirements and key performance indicators (KPIs), we prioritize efficient reporting, thorough auditing, and regular, detailed updates. Our highly organized administration team is dedicated to providing all necessary administrative work in a timely, prompt, and accurate manner. By maintaining meticulous records, facilitating clear communication, and implementing streamlined processes, we strive to enhance project transparency, facilitate decision-making, and ensure client satisfaction. With our commitment to excellence in administration and reporting, we aim to support the overall success of our projects and exceed expectations at every step.
Emergency Services
Intouch Projects understands the urgency and unpredictability of emergencies, which is why we offer a 24-hour emergency response service for insurance companies and clientele. Our team is highly experienced and well-prepared to handle the immediate needs of customers affected by natural disasters and catastrophes. We prioritize reliability and efficiency in our emergency services, ensuring prompt assistance during critical times.
We recognize that every call-out is unique, and we approach each situation with sensitivity and empathy, addressing both the technical requirements and the emotional support needed by our customers. Our team is fully trained to meet emergency response times and has the capability to provide coverage in even the most challenging and remote areas. With our extensive expertise and commitment to exceptional service, you can trust Intouch Projects to be there for you in times of crisis, delivering reliable and compassionate support to help you navigate through difficult situations.